Shipping and Delivery Policy
At www.lucknowlawyers.in, we provide online legal consultancy services to ensure that our clients receive professional legal advice and assistance conveniently and efficiently. This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of our services and any related materials.
1. Service Delivery
a. Online Consultations
All legal consultations are conducted online through video calls, phone calls, or email, depending on the client’s preference and the nature of the service requested. Upon booking a consultation, clients will receive an email confirmation with details of the appointment, including the date, time, and method of communication.
b. Document Delivery
Legal documents, advice, and any other materials related to our consultancy services will be delivered electronically via email or through our secure online portal. Clients will receive an email notification once the documents are available for download or review.
2. Delivery Timeframes
a. Online Consultations
Scheduled online consultations will take place at the appointed time as confirmed in the booking email. Clients are responsible for ensuring they are available and prepared for the consultation at the agreed-upon time.
b. Document Delivery
The delivery time for legal documents and other materials will depend on the complexity of the service requested. Generally, clients can expect to receive electronic documents within the following timeframes:
- Simple legal advice or documents: 1-3 business days
- Comprehensive legal consultations or complex documents: 3-7 business days
In cases where additional time is required, clients will be informed promptly.
3. Delivery Confirmation
Clients will receive email notifications to confirm the delivery of services and documents. For documents delivered through our secure online portal, clients will also receive instructions on how to access and download their files.
4. Shipping of Physical Materials
In the rare case that physical documents or materials need to be shipped, the following terms will apply:
- Shipping Method: Documents will be shipped via a reputable courier service.
- Shipping Charges: Any applicable shipping charges will be communicated to the client in advance and must be paid prior to dispatch.
- Delivery Time: Standard shipping times will vary depending on the destination, but clients will be provided with tracking information to monitor the shipment.
5. Client Responsibilities
Clients are responsible for providing accurate and complete contact information to ensure successful delivery of services and documents. It is also the client’s responsibility to check their email and our secure portal regularly for updates and notifications regarding their services.
6. Issues and Delays
If you experience any issues or delays with the delivery of our services or documents, please contact us immediately at [Your Contact Email]. We will work diligently to resolve any problems and ensure you receive the necessary assistance.
7. Contact Us
If you have any questions or concerns about this Shipping and Delivery Policy, please contact us at: mail@lucknowlawyers.in